Fortum
Fortum is a Finnish energy company with a long history in the Nordic electricity market. The company offers electricity contracts for private individuals and businesses across Sweden, with a focus on fossil-free electricity and smart services.
ElectricityQuarter-hour pricingEV package
Key info
CategoryElectricity
OwnershipState-owned, Finland
Customer serviceWeekdays 08–17
Commitment periodNone
NetworkElectricity retail across Sweden
Websitefortum.com/se
Services
| Service | Description |
|---|---|
| Variable monthly price | The electricity price is based on the monthly Nord Pool average |
| Quarter-hour pricing contract | The price updates every 15 minutes since October 2025 |
| Fixed electricity price | Fixed price period for security and predictability |
| EV package | SEK 0.16/kWh cashback for home charging + 20% discount on fast charging through Charge & Drive |
| Fortum app | Tracking electricity consumption and controlling charging |
| Fossil-free electricity | All electricity is fossil-free as standard |
Contact
| Channel | Information |
|---|---|
| Phone | Via fortum.com/se/el/kundservice |
| Phone opening hours | Weekdays 08:00–17:00 |
| Chat | Chatbot Milo around the clock; staffed chat weekdays 09–16 |
| Web | fortum.com/se/el |
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