Skellefteå Kraft
About Skellefteå Kraft
Skellefteå Kraft was founded in 1906 and is fully owned by the municipality of Skellefteå. That makes it one of Sweden's more unusual energy companies: there is no external profit requirement, and surplus value is reinvested in the region rather than paid out to shareholders. Today, the company is Sweden's fifth largest power producer, with generation from hydropower, wind power and bioenergy.
Although its roots are in northern Sweden, Skellefteå Kraft now serves customers across the country. Its electricity is supplied only from renewable energy sources, without an extra green electricity surcharge.
Quick Facts
| Founded | 1906 |
| Ownership | Municipally owned by Skellefteå municipality |
| Head office | Skellefteå |
| Customer service | Mon-Fri 08:00-17:00 |
| Website | skekraft.se |
| Energy sources | Hydropower, wind power, bioenergy |
Plan Overview
Variable electricity plan
| Markup | Competitive, among the lower options on the market |
| Contract period | None |
| Notice period | 1 month |
| Electricity certificates | Included |
| Right of withdrawal | 14 days |
Fixed electricity plan, 12 months
| Price | Locked during the contract period |
| Contract period | 12 months |
| Notice period | Until the end of the contract period |
| Right of withdrawal | 14 days |
Energy sources: hydropower, wind power and bioenergy.
Price and Value
Skellefteå Kraft's variable electricity plan consistently has one of the lower markups on the market and includes origin-labeled renewable electricity at no extra cost. That makes the pricing model transparent and competitive, especially because many competitors treat green electricity as a paid add-on.
The current new-customer campaign includes a waived monthly fee during the introductory period, which gives a real welcome value. Always check the current offer directly at skekraft.se, since campaign terms change over time.
Compared with providers that charge higher markups, Skellefteå Kraft can save a villa household a meaningful amount each year on the markup difference alone. The exact saving always depends on consumption and the current spot-price level.
Customer Service and Support
This is where Skellefteå Kraft stands out most. In the 2024 Swedish Quality Index survey, the company scored 71.0 points compared with an industry average of 62.9, the highest score among the electricity retailers included in the comparison. Since 2014, Skellefteå Kraft has also stopped using assigned default contracts, which is a clear consumer-friendly decision.
On Reco, Skellefteå Kraft has 4.5 out of 5 based on nearly 5,800 reviews, and on Trustpilot it has 4.3 out of 5. Customers often highlight knowledgeable and personal support. The main recurring criticism is phone queue times during periods of high load, for example after sharp price movements in the electricity market.
Customer service is available by phone, email and digital form on the website.
App and Digital Experience
Skellefteå Kraft offers a mobile app where customers can follow consumption, view invoices and manage their electricity plan. The app covers the basics well, but it does not have the more advanced features found with providers such as Tibber, such as automatic smart-home control and real-time hourly price optimization.
If you do not want to actively control your electricity consumption, the app is more than enough. If you are a power user who wants to optimize hour by hour, Tibber is a stronger fit.
Terms and Flexibility
The variable plan has no binding period, a one-month notice period and a 14-day right of withdrawal. Terms are transparent and easy to understand on the website. Skellefteå Kraft also offers fixed-price contracts for customers who want to lock in a known kWh price.
A clear advantage is that the company has not offered assigned default contracts since 2014, so customers are not pushed into an overpriced standard contract if they forget to switch.
Sustainability and Energy Sources
Skellefteå Kraft supplies renewable electricity from hydropower, wind power and bioenergy at no extra cost. The company is one of Sweden's five largest power producers and generates most of its electricity in its own power plants in northern Sweden. The municipal ownership and long-term mission to strengthen regional energy supply give the sustainability profile more credibility than ordinary green marketing.
Transparency and Hidden Costs
There are no hidden fees. The pricing model is straightforward: spot price plus markup plus monthly fee. Terms are clearly presented by plan type on the website, and campaign offers are shown with clear time frames. We have not found recurring complaints about unclear invoicing or unexpected costs in customer reviews.
Pros
- Highest-ranked customer satisfaction in the industry: SKI 71.0 points (industry average 62.9)
- Renewable electricity with no green price surcharge
- Municipally owned without external profit-maximization pressure
- Welcome offer for new customers
- No assigned default contracts since 2014 — customers are always kept in focus
- 4.5/5 on Reco and 4.3/5 on Trustpilot
Cons
- The app lacks advanced smart-control features compared with Tibber
- Phone queues can occur during high-demand periods
- The markup is not the absolute lowest on the market
Competitor Comparison
| Skellefteå Kraft | Vattenfall | Cheap Energy | Tibber | |
|---|---|---|---|---|
| Total rating | ★★★★★ 5.0 | ★★★ 3.9 | ★★★★ 4.0 | ★★★★ 4.6 |
| Contract period | None | None / 12 months | None | None |
| SKI customer satisfaction | 71.0 ★ | 58.4 | Not measured | 69.2 |
| Sustainability | Always renewable electricity | Partial | Not certified | renewable |
| Smart control | No | No | No | Yes |
Verdict - Skellefteå Kraft
Skellefteå Kraft is a rare electricity provider that performs well across almost every important category. It has the market's highest measured customer satisfaction, supplies renewable electricity without a green surcharge, offers competitive terms and is backed by municipal ownership that prioritizes stability and customer value over short-term profit maximization.
The absolute lowest raw price can be found with providers such as Cheap Energy, and Tibber is stronger for active hourly optimization. But for most households that want a reliable variable electricity plan from a provider they can trust and reach when needed, Skellefteå Kraft is the strongest overall choice on the market.
Best for: Households that prioritize customer service and reliability, environmentally conscious customers, and anyone who wants a simple variable electricity plan.